Personal Information collected online
Personal Information means personally identifiable information such as information customer provides via forms, surveys, applications or other online fields including name, postal or email addresses, telephone, fax or mobile numbers, or account numbers.
How is personal information used
Bangladesh Finance Limited may use Personal Information:
How personal information is shared
We may from time to time and in compliance with all applicable laws on data privacy, disclose your personal data to any personnel of BFL or to third parties, in order to carry out the purposes set out above. Please be assured that when we disclose your personal data to such parties, we require them to ensure that any personal data disclosed to them are kept confidential and secure.
An example of such sharing would be for the purposes of providing or offering products or services that might be of interest to you based on your collected information or other data relating to your interactions with BFL, our partners or vendors.
For more information about the third parties with whom we share your personal data, you may, where appropriate, wish to refer to the agreement(s) and/or terms and conditions that govern our relationship with you or our customer. You may also contact us for more information (please see the “How to contact us” section below).
We wish to emphasize that BFL does not sell personal data to any third parties and we shall remain fully compliant of any duty or obligation of confidentiality imposed on us under the applicable agreement(s) and/or terms and conditions that govern our relationship with you or our customer or any applicable law.
We may transfer, store, process and/or deal with your personal data outside Bangladesh. In doing so, we will comply with the laws of Bangladesh and other applicable data protection and privacy laws.
How other information is used and collected
Bangladesh Finance Limited and their third-party service providers may collect and use other Information in a variety of ways, including:
Through customer’s browser or device: Certain information is collected by most browsers and/or through customer’s device, such as Media Access Control (MAC) address, device type, screen resolution, operating system version and internet browser type and version. Bank uses this information to ensure Sites function properly, for fraud detection and prevention, and security purposes.
How is customer information kept accurately?
It is in customer’s interest, and it is Bangladesh Finance Limited’s objective, for them to have accurate, current, and complete information concerning customer and his accounts. Bank has strict procedures that their employees abide by to meet this objective. While some procedures are required by National laws or Bangladesh Banks regulations, bank have implemented additional procedures to maintain accurate, current, and complete financial information, including processes to update information and remove outdated information
To protect Personal Information from unauthorized access and use, Bangladesh Finance Limited use security measures that comply with applicable laws. These measures may include device safeguards, secured files and buildings as well as oversight of their third-party service providers to ensure information remains confidential and secure.
Where we have given you (or you have chosen) a password to access certain parts of the Services, you must keep this password confidential. You should not share this password with anyone. You are responsible for what happens with your login credentials.
When we send the OTP & PIN to your phone or mail or both, you must take all reasonable precautions to prevent anyone else from accessing your confidential information including the OTP that will be sent to you.
We shall use reasonable endeavors to keep the services free from viruses and corrupt files but cannot guarantee this. It is your responsibility to protect your equipment from viruses and attacks by third parties by using the latest anti-virus, personal firewall or any other protective measure as appropriate. We shall not be liable for any loss or damage you suffer if your device is infected by a virus or corrupt file or third-party attacks.
We shall not be held liable for the content of messages sent or communicated over the IFS platform. We will not be liable for any loss or damage to you as a result of:
Other information about Bangladesh Finance Limited website
For customers using Bangladesh Finance Limited, all visitor information is collected along with any information that customer while using Bangladesh Finance Limited’s web site.
Links to, or from, Bangladesh Finance Limited’s web site: Bangladesh Finance Limited is not responsible for information practices employed by web sites linked with its web site. Generally, links to non-Bangladesh Finance Limited web sites are provided solely as pointers to information on topics that may be useful to users of Bangladesh Finance Limited web site.
Encrypted information: Information provided by customer on Bangladesh Finance Limited web site is encrypted or scrambled in order to secure information.
Change in policy
The personal information Bangladesh Finance Limited collect and hold
We collect the following information from you or your representative:
How long will Bangladesh Finance Limited hold your personal information?
Where we have personal information which you have consented for us to use, we will hold it for the period the consent remains in force and any other period we need for regulatory or other legal reasons. You may remove your consent at any time.
You have a number of rights in relation to your personal information. These are –
You are also able to withdraw any consent you have provided for us to use your data at any time. This is opting out and the process is set out below.
You can opt out by unsubscribing from the benefits communication you receive.
When using our Services, you may choose not to provide us with certain information, but this may limit the features you are able to use. You may also choose to opt out of receiving certain communications (e.g., promotions) by contacting us through phone, email or other channels. Please note that even if you opt out, we may still send you service-related communications.
If you have any security concerns or requests regarding our Services or any complaints or grievances, or if you wish to ask us any questions about the information which we hold about you or wish us to correct or delete such information, please use the contact information below.
Phone: +88- 2223389146.
Baitul Hossain Building (7th floor),
27 Dilkusha C/A, Dhaka-1000, Bangladesh
Last Updated: 03th December, 2023